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Frequently Asked Questions

Questions we get asked

Have a question? Check out the answers to some of the most common inquiries we receive below!

Didn't find the answer? Get in touch with our support team for assistance.

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General Questions

What is YachtWisely?

YachtWisely is an information platform that connects yacht owners with trusted insurance and yacht management partners. We do not sell insurance or manage yachts ourselves - instead, we provide a transparent and efficient way to compare providers and make informed decisions.

How does YachtWisely work?

  • Enter your yacht details on our platform.
  • Receive real-time quotes from multiple insurance providers.
  • Compare coverage, pricing, and features side by side.
  • Choose a provider and complete the policy directly with them.
  • If needed, explore yacht management services with our trusted partners.

Is YachtWisely an insurance broker?

No, YachtWisely is not a broker. We do not sell insurance, manage policies, or collect payments. Instead, we connect you with professional brokers and insurers, allowing you to compare and select the best option for your needs.
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Yacht Insurance Questions

What types of yacht insurance are available?

Our partnered brokers offer coverage for:
  • Hull & Machinery Insurance
  • Liability Insurance
  • Passenger Accident Insurance
  • Trailer Insurance
  • Trailer Liability Insurance
  • Personal Items and Loose Inventory

How do I choose the right insurance policy?

The best policy depends on:
  • Your yacht type, size, and usage (private, charter, racing, etc.).
  • The regions you plan to sail in.
  • Your risk tolerance and budget.
By comparing quotes from multiple providers on our platform, you can find a policy that best fits your needs.

How long does it take to get a quote?

You will receive instant quotes from some providers, while others may require a manual review. Most brokers respond within 24 hours.

Can I customize my insurance coverage?

Yes! Insurance policies are flexible, and brokers can tailor coverage to match your specific needs. You can add options such as, liability extensions, and equipment coverage.

What happens if I need to make a claim?

Since YachtWisely is not an insurance provider, all claims are handled directly by your selected insurance partner. Your policy documents will contain their contact details and claim procedures.
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Yacht Management Questions

What yacht management services does YachtWisely Management provide?

YachtWisely Management offers a comprehensive yacht management solution, covering:
Maintenance and Repairs, Crew Management, Logistics and Provisioning, Financial Management, Safety and Compliance, Documentation and Legal

How do I sign up for yacht management services?

Once you select Management, you will sign a contract directly with Yachtwisely Management, and our team will take care of all aspects of your yacht's operation and administration.

Can I choose insurance and yacht management separately?

Yes! You can choose:
  • Only yacht management,
  • Only insurance, or
  • Both services for a complete solution.
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Payments & Contracts

Who do I pay for my insurance or management services?

Payments are made directly to your chosen provider. YachtWisely does not collect or process any payments.

Will I receive a contract?

Yes, all agreements are made directly with your selected insurance broker or yacht management provider. They will send you the relevant contracts before finalizing the service.

What if I need to change or cancel my policy or management contract?

Since your agreements are with third-party providers, all modifications or cancellations must be handled directly with them according to their policies.
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Global Coverage & Compliance

Is insurance available for my yacht no matter where it's located?

Our partners provide coverage for most yacht registries, but availability may vary. You can check during the quote process whether your yacht's location and registration are supported.

Where does YachtWisely Management operate?

YachtWisely Management operates in multiple regions worldwide, but some restrictions may apply. To check availability in your area, request a quote, and our team will confirm if we can provide services in your location.
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Support & Assistance

What if I need help choosing a provider?

Since YachtWisely is an information provider, we do not offer personalized recommendations. However, our platform allows you to compare providers side by side, so you can make an informed choice.

Who do I contact if I have a problem?

  • For insurance-related issues: Contact your insurance provider directly.
  • For yacht management concerns: Email our support team at support@yachtwisely.com or use the chat function.
  • For technical issues with the platform: Email our support team at support@yachtwisely.com or use the chat function.
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Need Help?

We're Here for You!

Got a question or need help with our platform? Our support team offers quick, clear answers to enhance your YachtWisely experience.

Check our FAQ page for instant answers to the most common questions!

Contact us anytime via email support@yachtwisely.com or use chat for quick personalized help!

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